Who are we?

ABS are a total IT support, services and solutions provider to businesses. We provide hardware, software and telephony solutions as well as consultancy services. We are registered as Aujla Business Systems Ltd, and trad as ABS IT Services, we are registered in England & Wales No. 3017283.

What personal data do we collect?

In order to receive or use services on ABS Retail you may be asked to submit personal information about yourself by entering your details in the form fields requested. This will include your name, your contact and e-mail address, your telephone number and credit / debit card details. This will enable us to provide you with the information you need and to process your purchase.

You will also be given the opportunity to opt-in to marketing communications, so that we can inform you of special offers, and good deals and (with your separate consent) for market research purposes to improve our products and services. This is optional, and will only happen if you choose to opt-in to these communications.

We do not collect any information from you that GDPR classes as ‘sensitive’ or ‘special category’ data. We do not conduct business with anyone under the age of 18.

How do we use your personal data?

Whenever you provide personal information, we will treat that information in accordance with this Privacy Notice and the Data Protection Act 2018 (DPA) and General Data Protection Regulation 2016 (GDPR). We have to collect the information fairly, and to let you know how we will use it and whether we will pass the information on to anyone else. We will hold your personal information on our systems for as long as you use the service you have requested, and to fulfil our legal responsibilities, and then remove it once that purpose has been met.

Who do we share your personal data with?

ABS operate their business from two locations – our head office in Farnborough, UK, and our subsidiary office in Goa, India (both addresses and company details are on our website). Your data will always be stored in the UK, and will not leave it, but sometimes technical staff in our Goa office may have remote access to it (for example when working on the website or our customer database). Barring legal obligation, we will not share or disclose your data with any other third party without first obtaining your consent. This includes your information on mailing lists and marketing if you choose to opt into those features.

Technical Information

During the course of any visit to the ABS Retail, the pages which you see, are downloaded to your computer – this happens for all browsers, it is how they are viewed. You will also receive a notification asking for your consent to store a "cookie" on your viewing device. Most websites do this, and that is because cookies allow the website to do useful things like find out whether the computer (and probably you, its user) has visited the website before and re-use any preferences that you set. Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of you, our visitor. The Cookie set by ABS Retail can only be read by the same website and will not expose you to any security risks. Cookies in themselves do not identify the individual user, just the computer used. This is perfectly safe and does not affect the performance of your computer in any way. We also collect technical information such as IP addresses for security and anti-fraud purposes.

Further Information and Exercising Your Rights

This Privacy Notice can be found on our website absbiz.co.uk/privacy-notice. You can also find more information on your rights at the UK Information Commissioner’s Office at ico.org.uk

You may request details of your personal information which we hold about you, a copy of that information electronically, and you can make a request for us to delete any of your data that we are not legally obligated to keep. If you have any questions about our policy, would like to exercise any of your rights or wish to make a complaint please contact our Data Protection Officer through our website www.absbiz.co.uk by clicking on ‘Contact Us’, sending an email to dpo@absbiz.co.uk, or by writing to the Data Protection Officer at 34 Hercules Way, Farnborough, GU14 6UU, UK. Tel No: 0800 145 5225