|
|
Service Included
|
Parts and labour |
|
Location
|
On-site |
|
Full Contract Period
|
2 years |
|
Response Time
|
Next business day |
|
Service Availability
|
9 hours a day / 5 days a week |
|
|
Service & Support
|
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 2 years ¦ New releases update - 2 years ¦ Product info support - web knowledge base access - 2 years ¦ Defective media retention - 2 years |
|
|
Designed For
|
P/N: K2R15A, K2R16A, K2R16SB, K2R17A, K2R17SB, K2R18A, K2R18AR, K2R18SB, M0S97A, M0S97AR, N9Y62A, Q0F49A, Q1H96A, Q1H96AR |
|
Designed For
|
P/N: K2R15A, K2R16A, K2R16SB, K2R17A, K2R17SB, K2R18A, K2R18AR, K2R18SB, K2R21AR, M0S97A, M0S97AR, N9Y62A, Q0F49A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35AR |
|
Designed For
|
P/N: K2R15A, K2R16A, K2R16SB, K2R17A, K2R17SB, K2R18A, K2R18AR, K2R18SB, K2R21AR, M0S97A, M0S97AR, N9Y62A, Q0F49A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR |
|
Designed For
|
P/N: K2R15A, K2R15AR, K2R16A, K2R16AR, K2R16SB, K2R17A, K2R17AR, K2R17SB, K2R18A, K2R18AR, K2R18SB, K2R19AR, K2R20AR, K2R21AR, M0S97A, M0S97AR, N9Y62A, Q0F49A, Q0F49AR, Q0F51A, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR |
|
Designed For
|
P/N: K2R15A, K2R15AR, K2R16A, K2R16AR, K2R16SB, K2R17A, K2R17AR, K2R17SB, K2R18A, K2R18AR, K2R18SB, K2R19A, K2R19AR, K2R20A#ABH, K2R20AR, K2R21AR, K2R21SB, M0S97A, M0S97AR, N9Y62A, Q0F49A, Q0F49AR, Q0F51A, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR |
|
Designed For
|
P/N: K2R15A, K2R15AR, K2R16A, K2R16AR, K2R16SB, K2R17A, K2R17AR, K2R17SB, K2R18A, K2R18AR, K2R18SB, K2R19A, K2R19AR, K2R20A, K2R20A#ABH, K2R20AR, K2R20SB, K2R21A, K2R21AR, K2R21SB, M0S97A, M0S97AR, N9Y62A, Q0F49A, Q0F49AR, Q0F51A, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR |
